This Estate Management Plan describes, for the benefit of tenants and
other parties, the Landlord's approach to the management of the property
and the principles governing its approach to particular issues which
affect its tenant's interests.

Objectives

The objectives of the Estate Management Plan (EMP) are to maintain and
enhance the property's performance and attraction to shoppers in
accordance with the objectives of Arrowcroft and SLAC as the premier
quality retail location within Coventry's City Centre, for the benefit
of tenants within the property.

Anchor Uses

The EMP is founded on the principle that the property is anchored by the
following elements:

T J Hughes
New Look
Co-op Department Store
Next
H&M Hennes
Indoor market
Multistorey Car Park
Public Toilets

As a first principle, the Landlord will do all that it can to foster and
maintain the quality, maintainance and attraction of these
stores/facilities as key attractions, underpinning the operation of
other retailers within the property.

A3 Uses

In addition to the Anchor Uses described above, the A3 Uses within the
development give definition to its its style and appeal. The EMP is
therefore based upon the second principle that the quality and
attraction of these operations (listed below) will be maintained and
enhanced;

The Rotunda (O'Briens)
Cafe Giardino
Pizza Hut

The Landlord will enforce covenants imposed on these tenants as regards
the quality of service, clearing away of used cutlery and crockery,
internal hygeine/cleanliness and the tidiness of external seating areas.

Main Precinct, Upper Level

The EMP requires predominantly fashion uses on both the North and South
sides in order to augment the original tenant mix.

Main Precinct, Lower Level

Aside from the units where there are A3 lettings, the EMP requires
quality, but not wholly fashion uses, to augment the original tenant
mix, which is designed to complement the uses within the Shebourne
Arcade, which is , in turn, influenced by the nature of and uses within
the Indoor market.

Indoor Market

The Indoor market is a key anchor use for the Lower Precinct and, in
addition, for the whole City Centre. The Indoor Market is managed by
Coventry City Council, who also receive the rental income from it. The
Landlord will endeavour to persuade the Council to improve the
management and operation of the market in accordance with their
obligations under the formal Management Agreement between Arrowcroft and
the City council, to maximise the attraction of the market and the
support that it provides to the tenants within the Sherbourne Arcade and
Lower Precinct.

Sherbourne Arcade

The EMP requires the uses within the Sherbourne Arcade to provide
variety and to complement the nature of the adjacent Indoor Market, but
to operate to a level of quality consistent with the Lower Precinct.

Day to Day Management

The Landlord will maintain a high quality of day to day management and
cleanliness within the property, via its on-site management, security
and cleaning staff and will operate the service charge fairly and in the
interests of tenants.

Shopfronts and Signage

Particular attention is drawn to the documentation governing shopfronts
and signage within the Tenant's Handbook which arise out of the particular
architectural significance of the property.